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Please enter your Razer device’s serial number.

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Product is covered under Razer’s Limited Warranty. Click "Submit" to continue.

Your product is out of limited warranty and ineligible for free support. If you have a RazerCare Protection plan, willing to pay a repair fee (for laptops only), or feel this is an error, please make the appropriate selection. Proof of purchase is required if you do not have a RazerCare Protection plan. We recommend posting your questions to our Razer Insider where you may get your answer faster.

We were unable to locate your serial number in the system. Please check that you have entered the correct serial number.

If you purchased your product from a Razer retail store or an authorized Razer reseller, visit Razer refund/return policy for assistance. For RESPAWN purchases, please check RESPAWN - specific refunds and returns policy.

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To expedite your return/refund, you will need to provide your order number, email, and the shipping address from the order.

To expedite your return/refund, you will need to provide your order number, email, and the shipping address from the order.

I have reviewed the refund/return policy.

I can provide the order number and postal code on the order.

To expedite your return/refund, you will need to provide your order number, email, and the shipping address from the order.

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I have reviewed the refund/return policy.

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Live support for Razer Phone is no longer available.
Please refer to our knowledge base or Insider Forum for support.

View Razer Phone (RZ35-02150) Article
View Razer Phone 2 (RZ35-0259X) Article

Live support for Razer Sila is no longer available.
Please refer to our knowledge base or Insider Forum for support.

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a Code

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If the code has already been used, log into 7.1 Surround Sound with your Razer ID email address.
Error shows it's an invalid code

Make sure you've entered the code properly with the correct characters. For example, "0" can either be the number zero or the uppercase letter "o", and "I" can either be the uppercase letter "i" or the lowercase letter "L".

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